• Identify the key aims of the volunteer programme within the wider objectives of the library service
• Be clear about why you want to involve volunteers
• Ensure that there is an adequare management and support structure for volunteers
• Designate a senior staff member with overall responsibility for ensuring the programme is managed effectively
• Ensure there are adequate resources (physical and financial) as a volunteer programme can be cost effective, but it is not cost-free
• Ensure that all levels of staff are consulted and given the opportunity to be involved in developing volunteer roles
• Appoint a team of 'volunteering champions' amongst the staff
• Provide training for staff on working with volunteers and ensure that staff are aware of the time commitment involved in supervising and supporting volunteers
• Establish sound volunteer policies, reimbursement of out of pocket expenses, insurance, clear volunteer rights and responsibilities, a good volunteer recruitment, placement and induction programme and regular feedback for volunteers
• Create meaningful volunteer activities, with volunteers having a clear idea about where they fit within the organisation and task descriptions for each role
• Foster a positive working environment, with staff committed to involving volunteers and volunteers feeling that they are part of the team

CSV can help in setting up your volunteering programme. Click here to find out more about our range of consultancy support options for libraries. 

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