CSV's Institute for
Advanced Volunteer Management

IAVM offers advanced-level training and services for volunteer managers and volunteer programme managers in the charitable, voluntary, not-for-profit, public and corporate sectors.

Click here to view the full range of events currently scheduled to take place during 2008

Volunteer Management Training
IAVM training events provide intensive, challenging and progressive learning opportunities as well as invaluable networking prospects for staff and volunteers from volunteer-involving organisations.

The vast range of topics covered by IAVM workshops include the following:

• volunteer recruitment
• volunteer interview techniques
• drafting volunteer job descriptions
• the importance of screening
• risk management
• supervision skills
• volunteer induction and training
• volunteer retention and recognition
• monitoring and evaluating volunteer activity
• building effective volunteer teams
• working with difficult volunteers
• strategic planning
• staff personal and professional development
• change management
• building leadership qualities
   and many more...

Annual IAVM Residential
The annual IAVM residential each November offers the unique opportunity for attendees to participate in a wide range of advanced-level workshops, presented over three days in a relaxed residential environment by an international IAVM Faculty of expert trainers.

► Click here to view the IAVM Brochure (PDF document, 2Mb)

► Want to come along? Click here to download the booking form (Word document, 260Kb)

In addition to the intensive training programme, the event offers an informal Student Information Exchange for all participants, plenaries, participant-led discussion forums, invaluable structured networking events and information on further qualifications in volunteer management.

For further information about IAVM contact us:
CSV, 237 Pentonville Road, London N1 9NJ
Tel: 020 7643 1412
Fax: 020 7278 2864
Email: iavm@csv.org.uk